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Privacy Policy

Last Updated: June 23, 2025

SecretArt Auto Guide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tip-secretart.com or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Contact us through our website forms
  • Request our services
  • Participate in surveys or promotions
  • Create an account with us

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Vehicle information and preferences
  • Financial information (for financing guidance)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Device characteristics and identifiers

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our services
  • Responding to your inquiries and requests
  • Sending newsletters and marketing communications (with your consent)
  • Personalizing your experience on our website
  • Analyzing website usage and performance
  • Complying with legal obligations
  • Protecting against fraud and unauthorized access

3. Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email marketing services
  • Analytics and performance monitoring
  • Customer support services
  • Payment processing (if applicable)

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to equivalent privacy protections.

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users
  • Investigate potential violations of our terms of service

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our Cookie Policy provides detailed information about:

  • Types of cookies we use
  • How to manage cookie preferences
  • Third-party cookies and analytics
  • Your choices regarding cookies

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and employee training
  • Secure data storage facilities

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Access and Correction

Under Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)

Marketing Communications

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails
  • Contacting us directly
  • Updating your communication preferences

Data Portability

Where technically feasible, you may request a copy of your personal information in a structured, commonly used format.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors influencing retention periods include:

  • The nature and purpose of data collection
  • Legal and regulatory requirements
  • Your ongoing relationship with us
  • Business operational needs

8. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notifications for significant changes

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

SecretArt Auto Guide
Level 15, 123 Collins Street
Melbourne VIC 3000
Australia

Email: [email protected]
Phone: +61 3 9600 1234

13. Australian Privacy Principles Compliance

This Privacy Policy is designed to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We are committed to handling your personal information in accordance with these principles and applicable Australian privacy laws.

If you believe we have not handled your personal information in accordance with the Privacy Act, you may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).

SecretArt Auto Guide

Your trusted partner in making informed used car purchases across Australia.

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Contact Info

Level 15, 123 Collins Street
Melbourne VIC 3000

Phone: +61 3 9600 1234

Email: [email protected]

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